Travel Advice

When planning a holiday, it is essential to be well-versed in all necessary documentation and health-related requirements. Taking the time to thoroughly prepare and ensure that every aspect of your trip is organised can significantly enhance your travel experience, leading to a smoother journey and a more enjoyable adventure overall.

Balcony and Glass Safety

It is important to avoid leaning on or sitting atop balcony railings. Always supervise children when they are on balconies, and keep furniture away from the railings to prevent them from climbing. Exercise caution when passing through patio doors, as bright sunlight can obscure whether they are closed. Remember that railings on balconies, terraces, internal staircases, and in public areas may not adhere to the same safety standards as those in your home. 

Fire Safety

Fire regulations and procedures vary by country, and in some resorts, local laws aimed at preserving historical or aesthetic aspects may limit the fire safety measures typically found in the UK. Upon arrival at your hotel, take a moment to learn the escape routes and the designated fire assembly point. In the rare event of a fire, remember to close doors behind you to contain the flames, avoid retrieving personal items, and exit through the nearest available exit. Once outside, step away from the entrance to allow others to leave, refrain from using the elevator, and always opt for the stairs. Do not re-enter the building until you receive confirmation that it is safe. If a fire alarm sounds, promptly exit through the nearest exit and ensure you know the quickest route from your accommodation.

Lifts

It is essential to keep an eye on children in elevators. In the event of a fire, avoid using the elevators; opt for the stairs and inform a staff member immediately.

Swimming and Wet Floors

Before using the swimming pool, take some time to get to know the area and always adhere to the posted guidelines. It's essential to keep a watchful eye on children in and around the pool or any water sources.

Exercise caution when navigating areas that could be slick when wet, such as around the pool, in bathrooms, during cleaning activities, or after rainfall.

Accommodation Equipment

Always adhere to the operating instructions for appliances in your accommodation. If you have any doubts about their use, don't hesitate to ask hotel staff for assistance. Be sure to switch off the cooker when it's not in use, and if you detect a gas smell, exit the room right away and inform a staff member.

Food Allergy

If you or anyone in your group has a food allergy or specific dietary needs, please inform a restaurant, bar and Hotel staff member before ordering.

Personal Belongings

When you leave your hotel room, make sure to secure any valuable items in the safe. If you can, it's best to leave items like jewelry, watches, and important documents at home. Keep your valuables, including passports, flight tickets, credit cards, and cash, either in the room safe or at the reception safe.

Be cautious of pickpockets, particularly when you arrive at your hotel, utilise public transportation, explore busy areas, or visit popular tourist attractions. Avoid dark alleys and poorly lit areas at night.

Traffic and Roads

Exercise caution when navigating roads, as driving behaviors vary significantly across different countries. Traffic signals and pedestrian crossings may not always be adhered to, so it's essential to cross with care.

When renting a vehicle, ensure that insurance covers both the driver and passengers. Always buckle up and familiarise yourself with the local driving regulations before hitting the road. Avoid leaving valuables in an unattended car.

Always adhere to safety guidelines and ensure you wear a seatbelt while being transported. Visual information may be available within the vehicle.

Excursions, Beaches and Heat

Stay well-hydrated by drinking plenty of water, especially during hot days. Don’t forget to apply sunscreen regularly, particularly after swimming, and keep infants shaded from the sun. Use insect repellent to guard against bites and potential infections. If you're planning an outing, ensure you're equipped with sturdy shoes, a hat, a water bottle, and ample sunscreen.

Be aware of any risks associated with beaches and coastal areas. Always heed flags, warnings, and instructions while enjoying the beach, and keep a close eye on children. Avoid swimming after dark and refrain from visiting isolated beaches alone. Supervise children in play areas and never leave them unattended.

Many resorts offer a variety of activities to enrich your vacation. If you're thinking about participating in any of these activities, it's highly advisable to ensure you have proper insurance coverage beforehand. We cannot take responsibility for any activities you choose to book. In the event of an accident or if you require medical assistance, please inform your excursion company, as they can guide you on the necessary insurance steps.

Health and Hygiene

If you're feeling unwell, inform your local representative (if one is available) or the Hotel reception team. To prevent spreading illness to fellow guests, please stay away from public spaces until you feel better. Safeguard yourself and others by maintaining good personal hygiene; remember to wash your hands before meals and after using the restroom.

Travel Insurance

It is advisable to secure suitable travel insurance for your trip. In the event that you need medical assistance while abroad or require repatriation to the UK for health reasons, you can reach out to your insurance provider using their emergency contact number for guidance. Traveling without adequate medical coverage may result in significant out-of-pocket expenses for any necessary treatment or your return to the UK, which would fall on you, your family, or friends. Additionally, presenting your European Health Insurance Card (EHIC) or Global Health Insurance Card (GHIC) may entitle you to free or discounted healthcare in select European nations.